Privacy Policy

Website Terms of Use and Privacy Policy

These terms set out the basis upon which you may use this website, information about the copyright in this website and our privacy policy, which describes what we do with personal information we collect from you and the ways in which we may collect the information.

Access Terms

  • The purpose of this website is to provide information about Hart & Halo by Smilestones Jewellery Limited.
  • Hart & Halo is not responsible if you rely on any information you access on or through this website. Hart & Halo is also not responsible for information provided by third parties that you may access on or through this website.
  • We do not warrant or represent that our website will operate in a continuous or fault-free basis, will be completely secure or private all of the time, or will be free from viruses or other harmful features. However, we do take reasonable steps to avoid or mitigate these types of issues.
  • The laws of New Zealand apply to the use of this website, and you submit to the non-exclusive jurisdiction of the Courts of New Zealand.
  • If you continue to use our website you are deemed to have accepted these terms.

Copyright Statement

  • Hart & Halo either owns the copyright in or has the right to use all text and images published on this website, and its overall design.
  • You may download and print out any part of this website for your own personal use. However, you may not otherwise copy or use any information or material from this website (including for commercial purposes) without the express written permission of Hart & Halo.
  • We only permit electronic links to pages of this website from which these terms can be accessed. You may not provide an electronic link to any other page of this website or to any other documents hosted on this website without our consent. We reserve the right to request that you remove an electronic link to this website at any time and you agree to remove such a link immediately.
  • Where access to restricted parts of this website is subject to more specific terms, those terms apply instead.

Privacy Policy

Collection of information

  • We may collect information from you through your use of our website when you request information from us or engage our services or purchase products.
  • By using any of our services, including our website, and providing us with any personal information, you are consenting to the use of your personal information as set out in this policy. Please do not send us any personal information if you do not want it to be used in this way.
  • A number of areas on our website invite you to provide us with personal information. For example, your names and email address. The purpose of the information collection is apparent at the point that you provide your personal information.
  • If you sign up to receive a Hart & Halo newsletter you agree to receive information relating to Hart & Halo. You can unsubscribe from our newsletter mailing list at any time.
  • The Hart & Halo website uses server logs and web analytic tools (such as cookies and other tracking technologies). Cookies are small text files that are downloaded to your device by websites you visit. When you use this website these tools collect information such as what browser and operating system you use, the internet protocol address of the device you have used to access the website, search terms, your location and what content you view when visiting our website. Cookies do not give us access to your computer or any information about you other than the data you choose to share with us.
  • You consent to and understand that your personal information may be transferred, processed and stored outside of New Zealand if our website is hosted outside New Zealand.
  • You can set your browser to block all cookies, including cookies associated with our website, or to indicate when a cookie is being set by us. If you do set your browser to reject cookies you may not be able to access all the features of the website.

Third party providers – Analytics

  • We may use third party Service Providers to assist us to analyse how our website is used. These Service Providers have access to your personal information only to enable them to perform these tasks on our behalf and they may not disclose it or use it for any other purpose.
  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
  • You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. See this link: https://tools.google.com/dlpage/gaoptout
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Third party providers – Targeting and Remarketing

We may also use third party vendors for remarketing. This allows us to advertise to you on third party websites after you leave our website. We may do this via cookies and Facebook pixels located on our website.

Most third party vendors allow you to opt-out or amend your settings. You can do this for Google by using the following link: http://www.google.com/settings/ads and for Facebook by clicking here https://www.facebook.com/help/568137493302217

Some third party vendors allow us to create Custom Audiences feature so that we can target advertising at you. If you wish to opt out of this please contact us.

Use of information

  • We will only use personal information that you provide to us for the purposes for which you supplied it or, in exceptional situations, for other reasons permitted under the Privacy Act 2020.
  • We generally do not share your personal information with others unless this is necessary for the purpose for which you gave us the information. We may share your information with any business that supports our services or products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide this website or other services or products.
  • While it is unlikely, we may be required to disclose your information to comply with legal or regulatory requirements. We will use reasonable endeavours to notify you before we do this unless we are legally restricted from doing so.
  • We will take reasonable steps to ensure that the personal information about you we collect, use or disclose is accurate, complete, up to date and stored in a secure environment protected from unauthorised access, use, modification or disclosure.

Access to and correction of information

  • We will provide you with access to any personal information we hold about you. If it is wrong please ask us to correct it. To ask for access and correction, see our contact details.

Changes to our privacy policy

  • Hart & Halo may change this privacy policy from time to time in response to changes to technology, our data collection practices or the law. All changes will be posted to this website and may apply to previously collected information. Nothing in this policy prevents Hart & Halo from passing on information gathered on this site to any successor organisations.
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Danielle P.
23:35 29 Aug 25
I absolutely love my ring from Hart and Halo. Celeste is more obsessed with sapphires than I am and provides a truly unique piece at a great price. I look forward to my next design and piece with her ☺️ I highly recommend her and her business to anyone wanting something a bit special and unique just to you.
karma G.
11:16 27 Aug 25
My ring is well made and beautiful.
Celeste was extremely patient, knowledgeable and kind. She helped push when I needed a push to make a decision. The result is a wonderful family heirloom. Im so pleased we worked together.
Angie M.
04:34 22 Aug 25
Easy process & detail was on point. Very happy with end result. Thank you Celeste & team.
Paul N.
05:07 17 Aug 25
From the very start to finish, our experience with Celeste was nothing short of amazing. She took the time to truly understand Jade's vision and guided her through every detail of the design process with warmth, patience, and genuine passion for her craft.
The craftsmanship is amazing, every angle of the engagement ring sparkles beautifully, and the attention to detail is second to none. It’s clear that Hart and Halo take great pride in their work, creating not just jewellery, but treasured pieces that tell a story.
Communication with Celeste was excellent throughout the entire process, with regular updates and reassurance that the ring was in the best hands. The final piece exceeded all our expectations and it’s more stunning than we could have ever imagined, and my partner has received endless compliments on it.

Even the process of getting a few touch ups on the ring was simple. Celeste took great care of us and even though we hadn't worked with her before, she was well read on our journey and already had all the details she needed. Very kind and professional.

We are both so grateful for her skill, professionalism, and care. From the moment you meet Cleste you feel comfortable and she makes you feel at home. We wouldn’t hesitate to recommend Hart and Halo to anyone looking for a truly special, custom-made piece. They truly care and can turn dreams into reality.

Jade and Paul
Stigma ..
20:24 14 Aug 25
Love my 1 of 1 necklace. I was able to be hands on with this and got it exactly how I wanted it. Thanks.
Kelly R.
19:26 11 Aug 25
Meeting Celeste was a via a very random click on a Facebook post and realising it was meant to be. Right from the beginning, Celeste was open and honest and genuine. For her jewellery, for her creativity, for her passion in what she does. Sometimes we meet people that we just click with, so though this journey created a beautiful piece of jewellery that symbolises a new beginning for me, this journey also created a fabulous connection with someone like minded. Bring on the next piece!
I can’t recommend Hart & Halo enough. For everything you could possibly need - valuations, resizing, remodelling, cleaning.
This has been such a pleasure 🧡
Mary A.
23:00 10 Aug 25
Working with Hart & Halo was wonderful. Great service. We're so pleased.
Tayla B.
07:39 19 May 25
This was my first time having an engagement ring let alone designing it. I thought it was just a basic design but found out there are soooo many details that go into a rings. Celeste made it so easy to understand all the terms and help me decide what would look best for what I wanted. Being able to go and sit with her at her gorgeous home with her fur babies (huuuuuge plus for me) was so calming and much nicer than going into a busy store and feeling rushed to decide. Celeste was so knowledgeable and made me feel at ease that I would get exactly what I wanted and I did truly. I later on added a detail in and I was made to feel like this was normal and not at all a hassle for her. She kept my partner updated at all stages and having a payment plan made it easier to achieve than paying it all in one go. Could not recommend going and customizing your dream ring for whatever the occasion enough. I'm so glad I changed my mind from buying from a store to Celeste. An engagement ring especially is very special and you want the process of designing it to feel that way and Celeste definitely did that. So again, for millionth time, thank you so so much. So so happy with my ring!
Dazzle E.
21:13 06 May 25
I couldn’t be happier with my experience with Hart & Halo. Although everything was handled online, Celeste understood exactly what I had in mind for the engagement ring and brought it to life beautifully. The entire process felt personal, smooth, and easy.

The ring turned out even better than I imagined and made our proposal even more special. Thank you for the exceptional craftsmanship and attention to detail. I highly recommend Hart & Halo to anyone looking for a meaningful and well-crafted piece.
Candace T.
03:12 02 May 25
Super stoked with the total experience and the outcome of my dream come true ring. The whole process from start to finish was a breeze! Communication & options available was excellent - made me feel comfortable in my choices, with no compromise. Highly recommend!
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