The Vault

SECURE YOUR STONE

What is the Vault

Our stones are precious, one offs and each completely unique. If you find a stone you love, don’t run the risk of missing out…

Even if you haven’t made a decision on your design, snapping up the stone that you fall in love with is a very smart idea.  Sapphires are incredibly unique and it is unlikely you’ll find another like it.

At checkout you can choose to have it shipped straight to you as a loose stone, or you can choose to add it to your Vault

In your Vault, and on our Ring Designer, you will have exclusive access to your stone, and it will sit in your Vault inventory as long as you wish.

It is yours!

We will keep your stone safe and secure for you and when you are ready you can either use it in your chosen ring design, or at any stage have it shipped to you as a loose stone. 

If at any point you decide you’d like to hold on to your stone yourself, you can go into your Vault and simply click “Send to me”. We will confirm the address you wish to send it to and hey presto, you’ll have your treasure in your hot little hands.

The Vault takes away any pressures.  There is no time limit for decision making. Take your time and perfect your design.  You have your gem – the rest is easy.

FAQs?

What is ‘My Vault’?
When you purchase a stone but have not yet made up your mind on the ring design you’d like, you can choose to have it sent to you to hold on to while you decide, OR you can choose to keep it in your Vault.  We then keep it safe and secure for you, until you are ready to set it, or have it shipped to you.

What happens to my stone if I decide to leave it in the vault?
Just like a wishlist it will be saved to your account and accessed through “My Vault” at any time you like.  You will have exclusive access to it in the Ring Designer so you can pull it into the design process and start playing with designs at your leisure.

Can I get my stone out of the vault any time I like?
For sure! Your stone is your stone and while we are happy to look after it for you in our safe and secure vault, this is 100% yours and you can instruct us to make it into your jewellery design or send it directly to you any time you like.

How do I use my stone I have already bought to create a piece of jewellery?
After you have logged in, you can go into My Account > My Vault, and you will see your Vault stone(s) sitting there.  Select “Design Ring” next to the stone you wish to use and you will be taken to the Ring Designer to play with or complete your design with this stone.

Alternatively when you are in the Ring Designer, log in and your Vault stones will appear at the top of the stone catalogue on the left-hand side which the price overwritten with “IN VAULT”.

As you have already paid for your Vault stones, there will be no further cost associated with the stone in your design.

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jamie weir profile picture
jamie weir
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I cannot recommend Hart and Halo enough. I am so happy with my stunning ring and can’t thank Celeste enough for all the time and energy she put in to designing and crafting it! Celeste was so attentive from start to finish, I couldn't be happier ❤️

Owner's reply
Amazing thank you Jamie. I have to agree with you - she has that real WOW factor! Well done lovely, you did well ;-)
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Jess Ensor profile picture
Jess Ensor
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The whole process of designing and then making my ring was wonderful. Clear communication with fast response times meant that I felt like I was completely in the loop with how my ring was progressing. I highly recommend and will definitely be getting another special piece of jewellery made in the future!

Owner's reply
Amazing, thanks so much for the lovely feedback Jess - loved working with you and can't wait to start that future exciting project with you! <3
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Steph Bergonia-Ward profile picture
Steph Bergonia-Ward
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All I can say is perfection!! They are an amazing team ! All jobs were done fast and to perfection to cater for all the bells and whistles I wanted for my wedding ring. Highly recommend!

Owner's reply
Thank you Steph! Was so lovely working with you, and an honour to bring such a special piece to life for you x
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Jane Brooks profile picture
Jane Brooks
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We are so lucky to have found Celeste. She was thoughtful, helpful, and went above and beyond in creating our daughters' rings. Thank you again from the Brooks family.

Owner's reply
Thank you lovely Jane et al. Really enjoyed working with you! It was an honour to breathe new life into your great Grandmothers jewels and from them create your own beautiful, sentimental pieces x
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Bethany Kennedy profile picture
Bethany Kennedy
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I was nervous to ask someone from another country to design my dream ring without being able to communicate face to face. But Celeste made it really easy and was reassuring with all questions I asked. She created my dream ring and it's flawless. Celeste was a brilliant communicator and her pricing is really competitive. I would do it all again. Thank you Celeste, I am very lucky I found you!🫶

Owner's reply
Absolutely understandable but also so pleased you took the plunge ❤️ You’ve created such a beautiful ring - she was one of my fav Sapphires(!) and you’ve done such a good job showcasing her. Was such a pleasure to work with you Beth, and thank you for the trust xx - Celeste
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Jenna Clark profile picture
Jenna Clark
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Celeste and my partner did the most amazing job crafting the perfect engagement ring for me! I look at it every day and am overwhelmed by how perfect, thoughtful and beautiful this ring is. I could not have created something so personal and wonderful myself. The quality of the ring and the craftsmanship that has gone into making it is beyond anything I could’ve hoped for! Celeste is also so incredibly helpful, communicative, warm and friendly. Thank you so much Celeste 💙

Owner's reply
So pleased you love your gorgeous creation! 🙌 Alex was amazing to work with and had put so much thought into it - was an absolute pleasure and honour to bring your love story to life in this piece. Truly special - what every engagement ring should be 🥰
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Andrea Mazzanti profile picture
Andrea Mazzanti
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Celeste had been amazing to work with. She was helpful and available throughout design process which made it very much enjoyable! Thanks to her I got the most beautiful engagement ring I could've hoped for... Luckily my fianceé feels the same. The ring is so beautiful words don't make it justice!

Owner's reply
Thank you so much Andrea - what a beautiful ring you created! Isn't it the best having your very own one-of-a-kind!? Thank you for the trust with your special piece. Enjoy! - Celeste
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Amelia S profile picture
Amelia S
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Couldn't recommend Hart & Halo enough, I had a very specific kind of design in mind that was hard to find. Celeste took my couple of inspo photos, ended up merging a couple of ideas from both and I got my dream ring. The process took about a month and a half and the outcome is perfect. Such stunning quality. Also able to make a large size for me from the get-go for my fat fingers! She was also able to work with me remotely in Chch. Communication was great the whole time, absolutely trusted her and glad I did!

Owner's reply
I am still obsessed with your ring 😅 Such a beautiful, timeless work of art. Was so happy to bring your dream to life for you Amelia - and thank you so much for the trust x
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Quinlan Taylor profile picture
Quinlan Taylor
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I had an amazing experience with Hart & Halo. Celete was incredibly attentive throughout the entire process and really helped guide me in making the right decisions for the ring. All I really had at the beginning was an idea of what I thought it should look like, and she completely understood the vision and took every step to help bring it to life. She checked and double checked every detail, answered all my questions, and was super patient with me while I was planning everything while traveling all over the world. Despite the time differences and constant moving around, she made the whole process feel smooth, personal, and stress-free. The final ring turned out even better than I imagined, and I’m genuinely grateful for all the care and effort that went into it. Highly recommend Hart & Halo if you’re looking for a team that truly listens and delivers something special.

Owner's reply
Amazing, thanks so much Quinlan! Those are such kind & thoughtful words - really appreciate you taking the time. And so pleased she’s even better than imagined! Always the goal 😉 Congrats Q&S, and thanks again for the trust with your special piece 🫶 - Celeste
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Jack Keeys profile picture
Jack Keeys
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What a pleasure to work with Celeste and the team for crafting such a special piece. I was looking for something colourful, creative, and meaningful. Together we crafted a ring where each stone represents the birthstone of a family descendent for my now Fianceé, in a unique design that everyone has loved (and been very impressed with!) Thanks Celeste - what a pleasure :)

Owner's reply
The most meaningful piece ever created. To include each of your parents and grandparents birthstones is truly something else - honouring where you have come from, in where you are going. Thank you so much for the trust with your special heirloom, and wishing you all the love & happiness as you move into your own chapter. - Celeste
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